Terms & Conditions


The Diabetes Essentials Masterclass Online Access and Flash Drive product carry a 30-day return/refund policy from the date of purchase. Purchasing Online Access or the Flash Drive does not guarantee compatibility with your device. Some devices will not stream online content or have difficulty opening certain files. Some internet providers restrict downloading of specific content. The Diabetes Essentials Masterclass will not be held liable for any additional costs associated with you accessing our free or paid content. If for any reason you have questions about the contained information or wish to have your purchase refunded, you may email us at hello@diabetesessentialsprogram.com.


By implementing the information contained in this product you are agreeing to the following:

The Diabetes Essentials Masterclass as well as SweetLife Diabetes Health Centers and affiliates assume no responsibility for errors, omissions, or contradictory interpretations of the subject matter in any of the products provided. I understand that this material is considered intellectual property and I will neither reproduce these copyrighted materials nor lend, rent, upload, or sell them to anyone so that I may remain in compliance with federal and state copyright and trademark laws.

The Diabetes Essentials Masterclass takes every reasonable precaution to protect our users’ personal information. When users submit sensitive information via the website, their information is protected both online and offline. We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose.

The Diabetes Essentials Masterclass website has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes.

When our order form asks users to enter sensitive information, such as billing address, that information is encrypted and is protected with encryption software. While on a secure page, such as our order form, the web address prefix changes from http to https, confirming that the security software is active.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information.

Finally, the servers that store personally identifiable information are in a secure environment. We request information from the user on our secure order form where a user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. We may store this information securely on our server. If we have trouble processing an order, the information is used to contact the user. This information is not shared with companies outside of SweetLife Diabetes Health Centers.

Duty to Read

You accept that under this agreement, you have a duty to read this sales agreement and disclosure policy, and have done so. Furthermore, you understand and accept that you are precluded from using lack of reading as a defense against all remedies contained herein.

Our 30 Day 100% Money Back Guarantee

If you are not satisfied, for any reason, within 30 days of purchase, and we will refund your purchase. To request a refund, email us at hello@diabetesessentialsprogram.com and we will process your refund within 72 business hours.

Our address is SweetLife Diabetes Health Centers | PO Box 65 Rehoboth Beach, DE 19971 | 800-747-3270 (sorry, we do not offer phone support) | hello@diabetesessentialsprogram.com.